TAX APPOINTMENTS

Joint bookings for more than one person can be made through any of our booking channels on our website. Alternatively, if you’re speaking with one of our consultants simply ask for a joint booking and they will schedule in an appropriately timed booking for you.

Occasionally our consultants may run a little overtime with their previous client and will be with you as soon as they can. Rest assured that this will not impact your allotted time and we appreciate your patience.

Short answer is yes. Our offices are open for business across the country. To do this safely we’ve introduced enhanced hygiene protocols in offices, to reduce the risk of transmission.

If you cannot find a suitable appointment time at your preferred office, you can call us to book an appointment at an office close to you.

Refunds are based on the ATO and usually the ATO advises 7-10 business days to process refunds. Whichever way you choose to do your tax with us, your refund will be processed as soon as possible within those guidelines.

Contact us directly on 1300 626 258 or visit our website to chat with a member of our team, here you can also find other contact options like email. You can also visit our social platforms to reach out to our team directly.

Yes, you can. You have the option to do a virtual appointment with a tax expert which can be booked through our appointment booking system Or, you can complete your tax return with us through our Online Tax options.