Website Terms of Use
The terms on which you may use nanakaccountants.com.au and our online tools
Item | Detail |
|---|---|
Policy holder | Nanak Associates Pty Ltd, ACN 648 226 804, ABN 47 648 226 804, trading as Nanak Accountants & Associates |
Registrations | Registered Tax Agent 26113345; ASIC Registered Agent 44276 |
Version and effective date | 1.0 | 15/09/2026 |
Policy owner | Principal, supported by the Privacy Officer |
Applies to | nanakaccountants.com.au, its subdomains, calculators, forms, booking tools and client portals |
Related documents | Privacy Policy; Artificial Intelligence Policy; Refunds and Cancellations Policy; Accessibility Statement; your engagement agreement |
Review | At least annually and following material changes to the site or the law |
1.1 This website is operated by Nanak Associates Pty Ltd (ACN 648 226 804, ABN 47 648 226 804) trading as Nanak Accountants & Associates (we, us, our or the Firm).
1.2 By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.
1.3 We may change these terms at any time by publishing an updated version. The version in force is the one published when you use the site. Continued use after publication indicates acceptance of the updated terms.
1.4 These terms operate alongside our Privacy Policy, Artificial Intelligence Policy, Refunds and Cancellations Policy and Accessibility Statement. If you are a client, your engagement agreement governs the services we provide to you and prevails over these terms to the extent of any inconsistency.
2.1 The content on this website, including articles, guides, calculators, checklists, deadline information and webinar material, is general information. It does not take account of your objectives, financial situation or needs.
2.2 It is not taxation, accounting, financial, superannuation, migration or legal advice, and it must not be relied on as a substitute for advice about your circumstances.
2.3 Taxation and superannuation law changes frequently. Content may become out of date, and we are not obliged to update it. Rates, thresholds and dates referred to in content apply only to the periods stated.
2.4 We are not authorised to provide financial product advice under an Australian Financial Services Licence, and nothing on this site is a recommendation to acquire, dispose of or hold a financial product.
3.1 Using this website, submitting an enquiry form, booking an appointment, requesting a quote, subscribing to our newsletter or messaging us does not create a client relationship and does not engage us to act for you.
3.2 We act for you only once we have accepted the engagement, completed our client acceptance and identification requirements, and you have signed our engagement agreement.
3.3 Do not send confidential information, tax file numbers or identity documents through a general enquiry form, public chat or social media message. Use the secure channel we provide.
3.4 We are not responsible for acting on information sent to us before an engagement is in place, or for any deadline that passes while an enquiry is being assessed.
4.1 Our calculators produce indicative estimates based on the figures you enter and on assumptions built into the tool. They are illustrations only.
4.2 An estimate is not a tax return, an assessment, a valuation, a lodgement or advice, and it does not bind us or the Australian Taxation Office.
4.3 Results depend entirely on the accuracy and completeness of what you enter. We do not verify your inputs and we do not check whether a calculator is appropriate for your circumstances.
4.4 Only enter the information the particular tool requests. Our calculators do not require your tax file number or identity document numbers.
5.1 Where we make an AI assistant available on this site, we identify it as AI at the point of interaction and provide a route to speak with a person.
5.2 An AI assistant is limited to general information and administrative tasks such as answering common questions, routing an enquiry or offering an appointment. It is not authorised to give personalised tax advice, accept an engagement, agree fees, make a binding commitment or lodge anything.
5.3 Our Artificial Intelligence Policy explains how we use AI, and our Privacy Policy explains how we handle information collected through these channels.
6.1 You may access and use this site for your own personal or internal business purposes, and you may print or download content for that purpose.
6.2 You must not:
(a) reproduce, republish, distribute, sell or commercially exploit any part of the site without our written permission;
(b) use the site in a way that breaches any law, infringes another person’s rights, or is misleading or deceptive;
(c) scrape, data mine, harvest, index or systematically extract content, or use the site to train a machine learning model, without our written permission;
(d) attempt to gain unauthorised access to any part of the site, a portal or an account, or to interfere with its operation or security;
(e) introduce malicious code or transmit anything unlawful, defamatory, offensive or infringing; or
(f) impersonate any person or misrepresent an association with us.
7.1 Where we give you access to a portal or account, you are responsible for keeping your credentials secure, for enabling any authentication we require, and for activity conducted under your login.
7.2 Tell us immediately if you suspect an account connected with our services has been compromised.
7.3 We may suspend or withdraw access where we reasonably consider it necessary for security, or where these terms or your engagement agreement have been breached.
8.1 Unless otherwise indicated, the content, design, layout, graphics, logos and compilation on this site are owned by or licensed to us and are protected by copyright and trade mark law.
8.2 The names Nanak Accountants & Associates, Nanak Accountants and our logos are our marks. You must not use them without our written permission.
8.3 Nothing on this site transfers any intellectual property right to you, other than the limited permission in clause 6.1.
8.4 If you believe content on this site infringes your rights, contact us using clause 15 and we will investigate promptly.
9.1 This site links to and embeds third party services, including booking, messaging, analytics and payment tools, and links to external sites such as the ATO, ASIC, the ABR and the Tax Practitioners Board.
9.2 We do not control external sites and we are not responsible for their content, availability, accuracy or privacy practices. A link is not an endorsement.
9.3 Testimonials, success stories and case studies describe particular circumstances. They are not a promise, guarantee or prediction of a result in your matter.
10.1 Advertised prices and promotional offers are subject to the conditions stated with the offer, are available for the period stated, and may be withdrawn or varied at any time before you accept them.
10.2 Unless stated otherwise, an advertised price is for the specific scope described, excludes government fees and disbursements such as ASIC fees, and is subject to our client acceptance requirements.
10.3 Where work is outside the advertised scope, we will tell you and agree a fee before proceeding.
11.1 We aim to keep the site available, but we do not promise uninterrupted or error free access. The site may be unavailable for maintenance, upgrades or reasons beyond our control.
11.2 We may change, suspend or discontinue any part of the site, including a calculator or tool, at any time.
11.3 You are responsible for the security of your own device and internet connection. We recommend you keep current anti-virus and security software.
12.1 Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under that law or any other law where to do so would be unlawful.
12.2 For a major failure with a service you are entitled to cancel the service contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.
12.3 If the failure does not amount to a major failure, you are entitled to have the problem with the service rectified in a reasonable time and, if this is not done, to cancel the contract and obtain a refund for the unused portion.
12.4 Our Refunds and Cancellations Policy explains how we handle refund requests.
13.1 Clause 12 applies before this clause. This clause operates only to the extent permitted by law.
13.2 To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or any general content or estimate on it, including indirect or consequential loss, loss of profit, loss of data or loss of opportunity.
13.3 Where our liability in connection with this website can be limited but not excluded, our liability is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.
13.4 Our liability is reduced to the extent that your act or omission, or your failure to provide complete and accurate information, caused or contributed to the loss.
13.5 Our liability may be limited by a scheme approved under professional standards legislation. Further information is available on request.
14.1 We handle personal information in accordance with our Privacy Policy, available at nanakaccountants.com.au/privacy-policy.
14.2 If you have a concern about this website or our services, please contact us using clause 15. A complaint about a tax agent service may also be made to the Tax Practitioners Board at www.tpb.gov.au/complaints, and you may check our registration on the TPB register using registration number 26113345.
14.3 These terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.
14.4 If a provision of these terms is unenforceable, it is severed and the remaining provisions continue in force.
Nanak Associates Pty Ltd trading as Nanak Accountants & Associates
8 Tallis Cct, Truganina VIC 3029
Email: [email protected] | Phone: 1300 626 258
Nanak Associates Pty Ltd | ACN 648 226 804 | ABN 47 648 226 804 | trading as Nanak Accountants & Associates
Registered Tax Agent 26113345 | ASIC Registered Agent 44276 | 1300 626 258
These terms govern use of our website. They are not advice about your circumstances.
